SmartHub Bill Pay
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Payment Options
Signing up for new service? Our cooperative has many payment and billing options available to our members!
Billing Cycle
Our billing cycle dates are stated on your bill. Payments are due on the 17th of each month.
SmartHub
Our SmartHub account management gateway has a lot of tools that will make seeing and paying your bill easy and convenientUse the SmartHub tools through the SmartHub website or download the SmartHub app from your App storeIt’s a snap with the SmartHub app!Personal information received through our online payment system will not be rented, sold, circulated or shared by Jasper County REMC with the exception of those elements necessary to conducting the core business of Jasper County REMC.
Prepaid (Pay-As-You-Go)
Our Prepaid payment option allows you to pay for electricity as you use it. The concept is similar to watching the gas gauge in your car – When the indicator shows that the gas is running low, you fill up the tank again – Now you can do that with electricity!
Great for members who:
Would prefer to avoid deposits, credit checks, reconnect feesWant the flexibility to pay what they want, when they wantAdded bonus – members who prepay, generally use less energy simply because they’re more aware of how much electricity they’re using.
How It Works
Can be used by new members and existing membersProvides flexibility to plan more accurate monthly budgets and make smaller, incremental paymentsFor example, if you only have $10 to put gas in your car, you pay $10 – the same goes for prepaid electricityThis is an automated process through our SmartHub tools that disconnects the service when the funds are gone and reconnects the service within minutes of making a paymentManage Program Through SmartHub
Sign-up for automated notices of your low balance in SmartHubYou will completely manage this program with your preferences through SmartHubPayments are accepted 24/7 through SmartHub, our phone payment system, or our office during business hoursGet Started
$25
sign-up fee
to start filling up the tank
$5
minimum payments
to start filling up the tank
Benefits of Prepaid
Choose your own payment schedulePurchase electricity when convenientNo deposits, no late fees, no monthly billsMonitor electric useCustomize the plan that’s best for youSign Up for Prepaid
If you are a new member, you will need to fill out the Membership Form and this form if you want to use the Prepaid program
Auto-Pay From Card or Bank Account
Sign up for Auto-Pay through SmartHub or fill out our Auto-Pay Agreement. We will automatically deduct your billing amount from the designated account each month.
Budget Billing
If you like the idea of paying exactly the same amount each month for your electricity, then budget billing could be right for you.
At the end of the budget period — your June bill payable in July — your account will be settled up:
If you owe any money, you will need to pay it by the due dateIf you paid too much for the year, the overpayment will be credited to your accountWe determine the monthly bill by reviewing the kilowatt-hour (kWh) history at the location.
Budget accounts are not allowed to go delinquent. If this should happen, you may be removed from the program.
Email us to find out what your monthly budget bill would be and to see if you are eligible for the program
Paperless Billing
You can sign-up for paperless billing through SmartHub
You will get an email or text when your bill is available to view through web, mobile or App so the co-op doesn’t have to pay for envelopes, paper, printing and postage.
You can make your payment through SmartHub so your payment is applied immediately.
After you are in the SmartHub gateway, go to My Profile > Update My Printed Bill Settings > Click off and you will be signed up for paperless billing. Then, go into Notifications > Billing and choose your contact preferences.
Personal information received through our online payment system will not be rented, sold, circulated or shared by Jasper County REMC with the exception of those elements necessary to conducting the core business of Jasper County REMC.
Credit Card & E-Check
Credit card and E-check payments can be processed via phone and through SmartHub.
It is required that we use an automated phone system to take all credit card payments by phone to deter identity theft and fraud
(219) 866-4601 We have established a secure number to ensure our members have secure payment options for credit cards and E-checks. Please call 219-866-4601, and choose prompt 1 to make a payment over the phone.
SmartHub web, mobile, and App will accept your credit card and E-check payments
Your payments post immediately to your account
Paying After Hours
Pay after hours with:
(219) 866-4601, prompt 1
All payments through SmartHub and by phone apply immediately to your REMC account.
REMC drop box –You can also drop off your payment in our 24/7 drop box at our drive-up window
280 East Wood Road
Rensselaer, Indiana 47978
From I-65: take SR 144 East to North Airport Road. Go North on North Airport Road to the stop sign. Go east at the stop sign (Wood Road) to REMC. The Building is on the north side of the road.
From Highway 231: Travel north or south to East Wood Road (Castonia’s John Deere dealership is on the southwest corner.) Go west on East Wood Road to REMC. The building is on the north side of the road.
Your drop box payment will be processed the next business day
Pay in Person
Our Office
Pay in person at the REMC office. We have:
A convenient drive-up window that is open from 7:30 a.m. to 4 p.m. (CST) weekdaysA 24-hour deposit box280 East Wood Road
Rensselaer, Indiana 47978
DeMotte State Bank (DSB)
Our program with DSB has been expanded to provide you additional bill paying services.
You can pay your REMC bill at any DSB branchYou can pay the bill any day the bank is open, even after our due date of the 17thYou can make the payment at DSB even if you don’t have a DSB account
Visit the DeMotte State Bank website for bank branches and hours