Late Payment Fees
- REMC payments are due on the 17th of the month
Residential & Commercial Members
For bills received after the due date:
- A late fee of 10% of the first $3 or less, plus 3% on the net in excess of the first $3 will be assessed
- If any delinquent balance exists, all payments the Cooperative receives shall first be applied to the delinquency
All Other Customer Classes
- The late fee shall be 5% of the current bill
- The late fee does not apply if the customer’s contract for service establishes different terms
Non-Sufficient Funds & Return Items Charge
- A charge of $35 must be paid in addition to any other charges if the Cooperative is required to reimburse the bank for a non-sufficient funds check or returned item which was received from a member in payment of a bill
Remote Disconnection Fees
- If service has been disconnected remotely by the Cooperative due to non-payment, a $20 disconnection fee must be paid before service will be reconnected
- If a reconnection of service is made remotely for a member at the same location within a 12-month period, a $20 reconnection fee must be paid before service will be reconnected
Disconnect/Reconnect Fees
Disconnect Fee
- A disconnect trip fee of $50 will be made, in addition to rates for service, when it is necessary for an employee of the cooperative to go to a member’s premises to disconnect service due to nonpayment
Reconnect Fee
- A reconnect trip fee of $50 will be made, in addition to rates for service, when it is necessary for an employee of the cooperative to go to a member’s premises to reconnect service
Overtime Fee
- If an employee of the cooperative is required to make a trip to the location after 3 p.m. CT, Monday thorough Friday or when the headquarters is closed, an overtime fee of $100 must be paid before service will be reconnected